Support

The emotion media team are here to help and resolve any problems or queries you may have with content services we have provided.


Please check if you have a Content Services Contract with us. If you do, please email us at support@emotionmedia.ie with details and we will deal with your request.


Remote PC access

Download our Team Viewer application so we can remotely access your PC and assist you with your IT query.
To initiate the support session you will need to click on the button below. 

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Our support hours are
Monday to Friday
9am - 5pm

 
 
 

Need Adhoc support?

If you do not have a Content Services Contract with us, please check with your AV provider as you may have an agreement with them. If an agreement is in place, advise them of your issue and they will arrange for us to carry out the support.

If you do not have a Content Services Contract with us or with your AV provider, simply email support@emotionmedia.ie

 
 
 

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Why Do You Need a Content Services Contract?

emotion media’s managed services contracts offer content design, remote content management and support services for digital signage networks. Our maintenance contracts are flexible and tailored to your needs.
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Is Remote Support Safe?

Remote support is a decades old technology which has been developed and implemented by all major companies as well as other organisations which operates many computers. This is a very secure, very trustworthy technology which has been extensively tested and developed to ensure your complete safety and security.

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